Skip to content

THE UNIVERSITY LIBRARY
University of the Philippines Baguio

Mandate
   As a constituent of the University of the Philippines System, U.P. Baguio will sustain its lead position in the delivery of tertiary education in the north. It will continue to nurture and develop innovative programs in the arts and sciences. It will also continue to develop the niche it has created over the past decades in the Cordillera Studies. 

Mission
   Our mission, therefore, as a unit of the U.P. System and as the leading institution of higher learning in Northern Luzon, is to spearhead the offering of the highest standard of education and contribute to the overall upgrading of the quality of instruction in the region. We seek to create an impact by informing our program with a regional perspective, at the same time that these are informed by a national and global outlook. 

External and Internal Services

1. UP RFID Card Registration for Library Access and Use of Services

2. UP RFID–Buklod Registration for Library Borrowing

3. Borrowing of Library Materials

4. Returning of Library Materials 

5. Paging Reserve/Serials/Cordillera Library Materials 

6. Approving Overnight Loan Reservations

7. Computer Usage

8. After Computer Use – For UP Clients

9. After Computer Use – For Non-UP Clients

10. Charging of Electronic Gadgets for UP Clients

11. After Charging of Electronic Gadgets for UP clients

12. After Charging of Electronic Gadgets for Non-UP Clients

13. Scanning

14. Request and Issuance of Referral Letter

15. Approval of Online Library Clearance Without Accountabilities

16. Approval of Online Library Clearance for Clients with Accountabilities

17. Online Request Services

18. Online References Services (Email / Facebook Messenger-ISKA / Website)

19. Non-UP Client Registration for Library Access and Resource Use

20. Request for Library Visit or Tour

Feedback

For comments and suggestions, please fill in the client satisfaction measurement.

File a Complaint

In writing 

  1. Proceed to the Information Desk at the Main Library Lobby
  2. Answer the Client Complaint Form
  3. Drop the Complaint Form in the complaint box
  4. For inquiries and follow-up, contact the Anti-Red Tape Chairperson at (074) 442-3888 or at oc.upbaguio@up.edu.ph

Through telephone call

1. Dial (074) 442-3888

2. Provide the following information:

         a. Name of person being complained

         b. Incident

         c. Evidence

3. For inquiries and follow-up, contact the Anti-Red Tape Chairperson at (074) 442-3888 or at oc.upbaguio@up.edu.ph 

Online

Answer the Client Complaint Form 

For inquiries and follow-up, contact the Anti-Red Tape Chairperson at (074) 442-3888 or at oc.upbaguio@up.edu.ph 

Revised August 2021
Uploaded to UPB Library website September 2022